Terms & Conditions
These terms of trade govern the sale and supply of goods by Ebor miniatures to you.Ebor miniatures may amend these terms from time to time.you shall be notified of any amendments by a notice on the Ebor miniatures website.
Pricing and Availability
The prices and availability of the goods are specified on the Ebor miniatures website.Such information is subject to change without notice.There shall be an additional charge for delivery,the amount of which shall vary according to the delivery method you choose.In the unlikely event that the goods are unavailable,or that Ebor miniatures needs to vary the price due to supplier price increases,tax changes or site errors for example,following confirmation of your order Ebor miniatures has not done so ourselves.
Shipping and Handling
Ebor miniatures shall deliver the goods ordered to the delivery address which you supply.All delivery times quoted on the Ebor miniatures site are estimates only based on availability,normal processing and delivery time.Ebor miniatures may deliver items in an order separately but shall charge you for postage and packing on the first delivery only.Title to the goods will pass to you on payment in full.Risk will to you on delivery.You must allow 28 days for your order to arrive as we cannot control the delivery of a parcel once it is in the postal system.E.G.sometimes a parcel that should have taken 3 days to arrive in Europe takes a couple of weeks.Please inform Ebor miniatures of non-delivery initially,after 2 weeks.
We ship worldwide by Royal Mail.Shipping charges are at cost,based on the value of the goods in your basket,our online shop software calculates the charges automatically as you build your order.The eventual total shipping charge is determined by your choice of delivery method,and location.The total shipping and handling charge is visible at all times as you proceed with your order. Delivery Schedule
Subject to stock availability we attempt to process and dispatch your order within 14 working days.Delivery time following dispatch varies depending on your location and choice of delivery method.See below for a rough guide:
Standard delivery typically 1-3 working days,the parcel is not insured against loss or damage. Special Delivery next day guaranteed next day delivery by 1pm and the parcel is insured against loss or damage.
Airmail standard delivery typically 3 working days,the parcel is not insured against damage or loss. Airsure delivery typically 3-4 working days,the parcel is insured against loss or damage
Rest of World
Airmail standard delivery typically 5 working days,the parcel is not insured against loss or damage. International signed for delivery typically 5 working days,the parcel is insured against loss or damage. For more detailed delivery times please check the Royal Mail website AT www.royalmail.com
Credit Card Security
We use PayPal to process all credit card payments made online.We use PayPal because PayPal is a world leader in online payments.It enables buyers and businesses to send and receive money online.PayPal has over 100 million member accounts in 190 countries and regions. PayPal helps protect you credit card information with industry-leading security and fraud prevention systems.When you use PayPal,your financial information is never shared with us.No credit/debit card details are held on this site.
We accept the following credit cards: DELTA VISA AMERICAN EXPRESS SWITCH MASTERCARD VISA/ELECTRON
Please note if you want to pay by credit card over the phone please contact us with your order details.